my kindle not downloading new purchased books

While using kindle paperwhite your device may malfunction. It’s a machine anyway, so you need not worry. Our team of experts is always there for you.

If you are not able to purchase newly downloaded books:

Try these troubleshooting steps at initial stage:

1.Confirm whether your payment method valid?

  • Click payment method may not be valid.
  • Check your 1-Click payment settings.
  • Visit Manage Your Content and Devices
  • Select the Settings tab.
  • Under Digital Payment Settings.
  • Select Edit Payment Method to review or edit your 1-Click payment settings.
  • Select the desired credit card information.
  • Then select Continue.
  • You may need to add the information for a new card.
  • Enter the desired billing address, and then select Continue.
  • You will be taken to the Kindle Payment Settings page where you can view your edited 1-Click payment method.

2.Are you filtering content on your Home screen?

  • Your Home screen may not be displaying all of the titles downloaded to your device.
  • At the top of your FIRE DEVICE screen select By Most Recent First and press the right side of the 5-way controller to filter items by Title or Author.

3.Quick Fix: Restart Your Kindle

  • Many issues with your Kindle, such as a frozen screen or issues with downloading content, can be solved by restarting your device.
  • Press and hold the Power button for a full 40 seconds.
  • After the first 6 to 8 seconds, the screen will go blank, which is normal. Continue holding the Power button.
  • After the 40 seconds, release the Power button.
  • The charge indicator light will turn on after a few seconds.


After applying above steps if your device doesn’t work take our professional’s help. Call us at

At times things get up and down. Relax we can definitively help you with any sort of glitch. After trying at your level if your issue is not solved. Then it’s a good idea to take experts advice. Go ahead with extra support to solve your problem with professionals hand. Without wasting your precious time contact us on our toll-free number We give you best-advanced service within no time. It’s good for you to make the smart decision and contact our team to resolve your issue as soon as possible.


  • We are known for providing quality services.
  • We give you 100% reliable solutions as soon as possible.
  • The solution for your any kind of issue is just at your doorstep.
  • Our aim is your satisfaction.
  • We are a team of experts helping you in every way possible.
  • Our work is finished within the time frame.
  • You can be rest assured that your work will be accomplished with smart efforts.
  • We are always ready to help and support you.
  • Do not worry we are a call away, call us at our toll-free number

Leave a Reply

Your email address will not be published. Required fields are marked *

This entry was posted on by .